Shipping & Delivery
We normally ship via USPS 2-3 Day Priority Shipping. Worm orders must be received by Friday noon in order to be shipped the following Monday or Tuesday. They should arrive between Wednesday and Friday.
For the Live Guarantee to be valid, the worms have to be signed for and accepted on the first delivery attempt. Please make sure that someone is at your address to receive the delivery. If nobody will be available to accept the worms, just let me know when you are ordering to write, “HOLD AT POST OFFICE FOR CUSTOMER PICKUP” on the outside of your box. We will then guarantee the worms for 24 hours at the Post Office, allowing you plenty of time to pick up your worms.
Failure to accept the worms on the first delivery, or failure to pick up the worms within 24 hours at the post office will void the Live Arrival Guarantee.